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Chris Bolin

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Posts posted by Chris Bolin

  1. But in all seriousness, I completely understand how this affects users. It's good to note that this would happen in the basic, standard use case of just opening a opening a config file, writing a value, and closing, all with the public Config file functions in the palette. You've narrowed down the root problem in Save Config (a non-palette VI), but users would see this bug in Close Config (a palette VI).

  2. So the possibility is already there - It is possible to draw up a support contract regardless if you are the provider or not.

    Hmm, definitely. We hadn't encountered this before. By design "Gold" status applied both to the product and to the provider's ability to provide accountably (again, this could be an additional cost), so the user only has to go to a single source.

    Has anyone ever provided paid support for OpenG? I'd be interested to hear about the experience.

  3. However, if it is not offered in this way, then the provider is only "socially" accountable and is under no obligation to provide that service and, if it is supplied, it is as a "value-added" service rather than a "rightful" one, with much less stringent responsibilities.

    I completely agree. We simply wanted the possibility for legal accountability (even at an extra cost), as this is necessary for certain applications and industries. We wanted 3rd party products (especially the top tier) to have the possibility of being used in the same strict environments as LabVIEW.

  4. This is a great discussion. Please don't think we don't want OpenG to be a Gold product - personally I think it's one of the best examples of a LabVIEW product available. We are just working to codify how this all fits together. Here's the line of reasoning ...

    Two things are usually necessary when a customer using any product needs help:

    1. Response
    2. Accountability

    The response helps them resolve their current issue. But if the provider doesn't respond or the issue isn't resolved, there needs to be some accountability for the product.

    I have no doubt whatsoever of OpenG's quality and the community's ability to support it. But where does the accountability lie? As with any open source software, it lies with the user, not the provider.

    But after reading the above discussion, I am now thinking maybe open-source (code) add-ons could be "Gold" because users can support themselves...

  5. Did you use LabVIEW Scripting before it was legal (pre-8.6) or *somehow* have access to private properties and methods? If so, I'm interested in your help. I'd love to know if you used properties and methods that weren't part of the official scripting release. Don't worry, I don't even have to see your source. I just want you to run a tool on your scripting VIs that looks for private properties and methods, and tell me what you find.

    Any takers? You can PM me or email me (via Lava).

    Thanks all!

    • Like 1
  6. Why the move to a monolithic distribution?

    It's not monolithic! :) The OpenG package is simply empty, with dependencies on all of the constituent packages. This way, it's very easy to get OpenG for the first time (something that was somewhat awkward before). But you as an OpenG user will not form dependencies on the OpenG package, just the children.

  7. Paul and Daqlu -

    AQ mentioned that the Endevo/Symbio tool is the recommended UML tool for LV. That doesn't mean, however, that others haven't created UML tools as well.

    Some LabVIEW users at AddQ released a free LabVIEW OO framework called G#, and they actually built a plug-in for StarUML. It supports both code generation and reverse engineering of G# classes. They've done this primarily as an open source effort, and might be willing to look at general LV class support for StarUML (or let someone else take that up, in the open source spirit yes.gif )

  8. will OpenG be certified on a package-by-package basis, or is OpenG being certified to be compatible with LabVIEW as a whole?

    Great question! We are still fleshing that out, but my initial thoughts are to certify all the palette VIs together, and look at OpenG builder separately.

  9. For those of you that are curious, I want OpenG to be a "Compatible with LabVIEW" product (ni.com/compatiblewithlabview). Part of the compatibility requirements are customer references, and after speaking with the OpenG founder, we decided the best way to get those references was from directly from the user base (enter: LAVA).

    As a Compatible with LabVIEW product, OpenG should be exposed to wider audience, which is good for OpenG and LabVIEW - and by extension, you and me :)

    • Like 2
  10. I work on the LabVIEW team, and we are looking for some feedback on OpenG. If you're an experienced LabVIEW / OpenG user, and you have 5 minutes to fill out a survey, let me know.

    To participate, just email me at chris dot bolin at ni dot com or send me a LAVA message with your email address.

    Thanks, everyone! I had enough volunteers in the first couple hours to complete the project. Thanks again for your help.

  11. I am assuming the "At this time, we presume that the suggestion indeed solved your issue" email was a survey email. One of the best ways to provide feedback (positive or negative) to AEs and their managers is through the NI surveys :)

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