Personal Introduction

[Diego F. Reyes]

I would like to introduce myself. My name is Diego F. Reyes and I have been using LabVIEW for about 6 years (from version 6.0 to 8.2). I am employed by V I Engineering in White Bear Lake, MN. I hope to actively contribute to the community and ask more questions here than at NI

[Louis Manfredi]

Hi Diego:

Welcome to LAVA!

Hope you enjoy & benefit from the site as much as I do!

I'm afraid I have to disagree with you when you say most of the Tech support people at NI don't know the product. I've been using Labiview more than ten years now, and often have had problems where I needed help from support. My experience has been that most of the tech support people do know their product very well-- I have certainly encountered a few people there who didn't know the language well enough to help me, and even a very few who didn't know enough to help and (most annoyingly) were unwilling to admit that lack of knowledge. But as a generalization, the NI folks support folks are pretty darn good in my experience.

(Now, if you had criticized the level of testing that has gone into recent versions of LV before release, I've afraid I wouldn't have taken the trouble to disagree...)

In any case, welcome to LAVA & Best Regards, Louis

[Diego F. Reyes]

In any case, welcome to LAVA & Best Regards, Louis

Louis,

You are correct; I should not generalize my opinion based on few instances. I should have stated that "based on my experiences"; I reached this conclusion. Any way, thank you for your message. I also hope to enjoy the site a great deal.

Regards,

Diego F. Reyes