Hi guys,
Thanks very much for all your input. I will definitely try to get some more information out of the manufacturer. The equipment by the way is a 3 component inverse pyramid style balance for measuring lift, drag and pitching moment, manufactured by Aerotech ATE. There is some information on it online but only for the mechanical operation here.
There are calibration matrices within their software which we are hoping to be able to replicate using some basic calibration ourselves, I think the main reason they are unwilling to co-operate is they are pushing the use of their new software, which is currently in beta i believe. But the main reason for needing to bypass is that the final goal is to run via an embeddable device like cRIO due to the required level of stability. I haven't had a chance to work on this project this week but will be back on it by next week and hope to be able to put some time into solving this problem.
Thanks again for your help,
Zac