The device originally came with an FTDI VID, and a "custom" PID from the range FTDI assigns to its volume customers. This is to prevent the device from interfering with the setup of other devices that use the same chip. This unrecognized PID caused the device to show up in RT Linux as a VISA USB RAW device, which is the default for unrecognized VID/PID USB devices on NI RTOS. I have some experience working with FTDI chips in the past on the Phar Lap RTOS. I once wrote a set of drivers for the FT232R using the FTDI packet specs and the USB control pipe and VISA read/write functions. However, those drivers don't work for this particular chip, which is different model. The mfg. agreed to change the PID to the standard (the VCP load option will still be off), and I am trying to prepare for dealing with the chip without the VCP or the USB RAW drivers.