hi,
We are trying to connect a third party EtherCAT slave device to our cRIO 9039, which is configured as an etherCAT master. Problems arise when we try to activate the scan engine of the cRIO. The following error message appears: (see attached). Therefore the scan engine is pretty much stuck in its 'Init' state and the cRIO is unable to communicate I/O data. We have been able to resolve the issue by replacing the cRIO 9039 with a Beckhoff PLC, suggesting that the third party hardware and .XML file are not at fault.
Other things we tried to solve the problem include: install the correct Labview version (2018 SP1), device drivers (NI RIO 18.5) and industrial communication EtherCAT package (18.5). Unfortunately this did not resolve the issue.
All suggestions are much appreciated! 😄
