Dear all, 
  
First, I made a program (application built in LabVIEW 2012, 32 bit) with OpenG code for free distribution in our society "internationally". 
I built the application in normal way of LabVIEW function (not OpenG application builder). 
  
As shown in the attachment, a switzerland user reported some unexpected error related to OpenG code in the application. 
He seemed to install a runtime library from ni.com but he insisted OpenG part of application required some extra run-time library for it. 
  
I am sorry not to provide any more information on his configuration. 
Can you let me know any guide this trouble? 
I have never seen this kind of trouble during almost 10 years experience with LabVIEW and OpenG. 
  
Best, 
  
labmaster.