mje Posted November 4, 2010 Report Share Posted November 4, 2010 Easy question that I've not been able to figure out over the years. Say I have an NI CAR number for an issue, what do I do with it? Is there a database over at ni.com I can use to keep tabs on it? I mean other than crawling the forums for specific threads about the issue, if it can even be found (since "car" has an obvious other context, google isn't always friendly...). Quote Link to comment
JackDunaway Posted November 5, 2010 Report Share Posted November 5, 2010 Easy question that I've not been able to figure out over the years. Say I have an NI CAR number for an issue, what do I do with it? I don't know if you've seen the new Idea about a LabVIEW Issue Tracker to facilitate this very issue; perhaps it's worth checking out. The best way I know to check the status of a CAR is to email or call someone who can access NI's internal bug database (e.g., an NI employee). They will sometimes be able to help, especially if the information is not "classified". Word on the street is Alliance partners also have (partial?) access to this database. Quote Link to comment
mje Posted November 5, 2010 Author Report Share Posted November 5, 2010 Hah, good idea. I saw that in my RSS a few days ago but hadn't gotten around to reading it. Nice. Before the Idea Exchange, there was the Product Suggestion Center (PSC). What's that, you ask? It's a hole in the internet you threw your good Ideas into. Love it, laughed pretty hard at that. Quote Link to comment
crelf Posted November 5, 2010 Report Share Posted November 5, 2010 If I get a CAR, I post over here. Also, if a thread already exists discussing an issue and a CAR is issued later, I ask the moderators to move the thread to that forum. Quote Link to comment
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