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help issues

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I have been a LabVIEW developer for a long time. I have a developers license and am having problems trying to send help requests, use the cloud compile server, etc. 

I get the following error when I try to send a help request, 

Single Sign On Error, We can't long you in because of an issue with single sign-on..

I would appreciate any help. 

I used to know several people at NI, haven't spoken to anyone that can actually help me for several years. It's frustrating to say the least. 

I also need to download the (deprecated) Internet Toolkit (support for an existing code base) any suggestions on where to find it would be great. 


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