Doesn't LAVA fullfil these requirements?
1. I'm sure every single post was replied to in much less than 2 days. When I had issues to solve, posted them on lava, I received the support even on public holidays.
2. Many of the members in this community also have a brilliant record on helping others on the public NI forums. Very few of the offical NI support team will be able to compete with this on all levels (inside knownledge, number of posts, response time, real-wolrd app experience).
Just using these two arguments, I think the complete LAVA CR (certified) section should go for Gold.
Felix