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You have all that time? They are not working you hard enough Minor Updates ship roughly every six weeks. These updates may include new features, bug fixes, and changes needed to reflect platform changes (e.g. changes in Windows). You’ll be able to tell which minor update you’re running by opening the Help, About and reading the second digit of the version number, for example 15.1 or 15.2. Servicing Updates are very targeted releases that typically contain bug fixes and ship more quickly. These servicing updates can ship often (e.g. weekly). You’ll be able to tell which servicing update you’re running by opening the Help, About and reading the third string in the version, for example 15.1.x, 15.2.y. source Not even the same ball-park, I'm afraid. Here's the thing with a). Changing versions is a huge project risk. You may get your old bug fixed (not guaranteed, though) but there will be other new ones and anyone who converts mid-project is insane. In fact. I would argue that anyone who upgrades before SP1 is out is also insane. Requiring customers to buy a new version to fix a bug is, IMO, bordering on predatory. I expect you will find that most people that you say buy the new version are on a SSP so they get it anyway even if they are using an older version. In fact. Unless you have an SSP you can't even get to talk to anyone about bugs as you cannot get past the gate-keepers. New entrants won't be looking for old bug fixes-they will expect (rightly or wrongly) for it to be bug free and will be seen in these forums when they encounter one as they can't wait 6 months.