BigAngryHillMan Posted January 16, 2013 Report Share Posted January 16, 2013 I just had the following pop up when I started my LabVIEW today. The license for Symbios GDS toolkit is about to expire. It expires in 14 days, please uninstall the application by then or reactivate it with a new activation code. We have GOOP Development Suite Professional Edition and I am under the impression that we bought the software not rented it. what am I missing. Quote Link to comment
curiouspuya Posted January 17, 2013 Report Share Posted January 17, 2013 Have you tried reactivating it? with the same code I mean. Quote Link to comment
BigAngryHillMan Posted January 17, 2013 Author Report Share Posted January 17, 2013 It’s a fair question and the answer is not yet I am hanging off making any changes to the system as we are just starting up a production line with this PXI system and I really don’t want to be the cause of any line stops if doing that causes any problems. Quote Link to comment
Ton Plomp Posted January 17, 2013 Report Share Posted January 17, 2013 I would sent Symbio/Endevo an email, normally they respond very fast on enquiries like this. However they work with a yearly renewal license, perhaps it's expired? Ton Quote Link to comment
BigAngryHillMan Posted January 17, 2013 Author Report Share Posted January 17, 2013 Yes emailing Symbio/Endevo next will be my next step, I tried here first because I found them rather slow to react to email when I was trying to buy the software to the point where I had to phone Sweden after no response to my email after a week to talk to one of their sales team to buy the software. I am surprised when you say that they work on a yearly renew licence as the licence grants to Licensee a perpetual, non-exclusive and non-transferable license. It’s a excellent piece of software I hope to keep using it. Thanks all. Quote Link to comment
MikaelH Posted January 17, 2013 Report Share Posted January 17, 2013 If you email goop@symbio.com they will help you, or just PM me you license key number and I'll have a look. Quote Link to comment
BigAngryHillMan Posted January 18, 2013 Author Report Share Posted January 18, 2013 I sent a mail last night just before I went to bed, and got a response was waiting for me in the morning, so top marks, I initial experience of mailing them must have been atypical. Many thanks all. Quote Link to comment
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