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Was looking into creating a project template for our team using the new features added to LV2012. Before I dive in an start hacking away at it, I was wondering if anyone has created or found a wizard to automate the process a bit. The only doc on NI's site (http://www.ni.com/white-paper/14045/en) I could find made it looks like a rather tedious process to do this manually. I was actually surprised they would create this feature and not build a tool to guide you through the process of making your own template. thanks, -John

Hi all ! Currently building a TS custom interface for one of my customer, I decided (this time) to manage user rights directly using TS user manager. Since I applied this solution, LV randomly crashes (or not crash) without giving any message that could help on resolving the issue. This is not the first time I create TS custom interfaces, but this time there are few new things compared to other HMI I built : newer LV | TS versions than usually (LV 2011 SP1.f2 and TS 2010 SP1.f1) user rights are managed using TS user manager For my user manager, I used a functional global to retain the TS engine reference and share through all functions I made to deal with user (I've built a library in order to reuse these functions later). Maybe this is not allowed... what do you think about it ?

Anyone seen this before? Please explain what is in the red circle. Im having a problem: webserver can not start after running my exe After many builds I found that It is come down to one little vi that i used: Inverse matrix as shown in the attachments. If i open this vi for the first time it shows: localhost as shown then i close it, reopen the vi again and it is now changed to: my project/My Computer as shown I dont understand, can you explain? This is the main cause of the error that i have as attached. (i know this because if i remove this vi, my exe runs fine!)

Hi All, My VI looks something like the one I am attaching. I am acquiring pressure data using a while loop. During data acquisition, I want to run a motorized pressure release valve for a few seconds (1-5 s) and then stop. But I don't want my main program (data acquisition) to stop just yet. That I will stop later through different control/logic. Is this easy to do? I had found a few programs online that stopped the whole system. But I want an independent loop to run within my main loop for a few seconds. Cheers, Saif EX_D.vi Also attached in 2009 version. EX_D.vi

Hi All, I am stuck with a problem. I have a task whereby I am supplying 6V to a pressure sensor. This is supplied inside a while loop using a constant value of 6 -- "one sample on demand." At the same time I have to supply pulse width modulated (PWM) voltage to a pressure release valve. This valve is CLOSES (ON) on 4V and OPENS (OFF) at 0V. I kind of want to flap this valve (OPEN-CLOSE) at a certain rate to achieve a specified leakage in the the system. I used another channel of my DAQ Book and gave it simulated square wave. However, this requires the DAQ to be set at "continuous samples." So, there is a conflict. I tried to supply my 6V to the pressure using "continuous samples" but it failed. Also, I tried to configure the DAQ for simulated signal as "one sample on demand." Again it failed! Please see the VI attached. Is there a simple and consistent way to send the desired voltages to both devices? Thanks a lot! Saif Ex_9.vi

Hi there, I am trying to implement a blood pressure (BP) monitor in Labview using NI 9239 and NI 9263. At this time, all I want is that the motor (pump) runs until a user-specified pressure is reached in the cuff. When that pressure is reached, the motor should stop but not the Labview program. As the cuff is deflating slowly through a pressure leakage valve, I want to record the pulses during cuff deflation. I used a switch statement. Gave it input from a comparator which compares the real-time pressure with user-set pressure. I put the DAQ Assistant inside this switch. I said to NI 9263, keep supplying my motor relay with rated voltage until the pressure is lower than the user-specified pressure. When this pressure exceed the user-specified pressure, I set the DAQ Assistant voltage to relay as zero, since I want the motor to stop. The above is OK. But when the cuff starts to deflate, again, the pressure becomes lower than the reference (user-defined) pressure. As a result the switch statement switches again and sends voltage to relay to run the motor again. I want something which can start off my supplying the relay with rated voltage to run the motor. As soon as real-time pressure exceeds user-defined pressure for the 1st time, I want the relay voltage to be set to zero, being unaffected by the fact that during cuff deflation, the real-time pressure will fall again below the reference pressure. I don't want the motor to run after it has pumped to a desired pressure, the first time. Thanks a lot! Saif

Hi LAVA, This is my first post since joining the forum, so first of all hello to you all. It's a bit late really considering I have the exam tomorrow morning, but I did my last two practice exams this week for the ATM and Sprinkler system and thought I'd pop them up to see if anyone has some last minute feedback or wise words. Both are saved for LV 8.6. I've actually only been using LabVIEW for about 12 months and not as a full time developer, so I probably fall a bit short of the recommended experience, but the opportunity arose and I figured there's no harm in giving it a shot! Thanks in advance for any feedback or pointers... CLD Attempts 8.6.zip

LABVIEW EMPLOYMENT OPPORTUNITY: SENIOR TEST ENGINEER DESCRIPTION: Tecnova is a highly qualified National Instruments Certified Alliance Partner with a growing Automated Test Solutions department. We are looking for two (2) self-motivated LabVIEW Architects or Developers who can contribute to the development of automated test, data acquisition, and control systems using National Instruments LabVIEW. These positions are located at either our Waukegan, IL headquarters or our Rockford, IL field office. Relocation expenses are negotiable. Direct customer contact and moderate travel within Illinois, Wisconsin, Minnesota, and Indiana is expected. Candidates must have the ability to: Contribute to multiple projects. Innovate and help advance test methodologies using National Instruments LabVIEW. Design, develop, implement, and document state-of-the-art test, measurement, data acquisition, and control systems. Interact professionally with clients and build strong client relationships. Candidates must have broad experience in: Project management including scheduling, budgeting, and scope of work. Contributing to system design and specifications. Designing and executing test plans. Programming and documenting LabVIEW applications. Preparing end user documentation and help file content. REQUIREMENTS: Applicants must meet the following criteria: 5+ years of LabVIEW experience. High comfort level with scientific and technical terminology. Strong mathematical background, including signal processing, electronic circuit theory, and control theory. Automated test, measurement, data acquisition, and control experience. Ability to effectively work independently in a fast paced environment. Ability to adapt to changing requirements, rapidly absorb new concepts, and apply them effectively. Ability to contribute and work in a team environment. Excellent communication and presentation skills. HELPFUL SKILLS: Preference will be given to applicants with the following skills: Certified LabVIEW Architect or Certified LabVIEW Developer credentials … or the ability to attain CLD certification within six (6) months of employment. Experience with LabVIEW add-on toolkits and modules. Real-Time FPGA Datalogging and Supervisory Control Database Connectivity Report Generation Touch Panel Deployment [*]Experience with other National Instruments software platforms. TestStand VeriStand LabWindows/CVI SignalExpress [*]Experience with National Instruments hardware platforms. Data Acquisition Motion Vision Modular Instruments CompactRIO Compact FieldPoint Signal Conditioning RF [*]Experience with communication protocols Serial (RS232/422/485) GPIB (IEEE488) TCP/IP Modbus / Profibus I2C / SPI CAN / DeviceNET [*]Experience with a wide variety of sensors, transducers, transmitters, and signal conditioning. Temperature / Humidity Accelerometers / Microphones Power Pressure / Strain / Force Flow / Level Balances / Scales [*]Active involvement in National Instruments and LabVIEW Communities, User Groups, LAVA forums, etc… ADDITIONAL REQUIREMENTS: No 3rd-party resumes accepted. Principals, only – no agencies or contractors. Candidates must be a U.S. citizen or permanent U.S. resident authorized to work in this country for any employer. Due to the immediacy of this position we are unable to offer visa sponsorship at this time. ABOUT TECNOVA: Tecnova is a leading electronic product development, automated test engineering, and contract manufacturing firm that provides custom electronic hardware, mechanical, and software solutions to small companies and Fortune 100 corporations. We offer exciting and professional challenges, variety, and ample opportunity to roll up your sleeves and make a difference. We offer an excellent salary package commensurate with the skills and qualifications of the applicant, 401(k), medical, dental, and eye care benefits. Qualified innovative, creative, and results-oriented individuals that desire a wide variety of projects in a challenging, fast-paced environment are encouraged to apply. If your background and qualifications match this position, please send your resume via one of the following methods for immediate consideration. (Please note: Due to the volume of the responses we receive, Tecnova will only contact those candidates who meet the requirements described above.) E-Mail:careers@tecnova.com (Microsoft Word or PDF format) Mail:TecnovaATTN: Automated Test Careers2383 N Delany RdWaukegan, IL 60087-1836 USA For more information, and to see if Tecnova might be a good fit for you, please see our website at: www.tecnova.com.

Hi Everyone, I'm using LabVIEW 2011 SP1 and am trying to use the "Import Web Service" to consume a WCF web service. I can connect to the service no problems, but when it comes to the window that lists the methods to import, there seems to be no methods available (even though I know there is). I've read on NI forums back in 2009 that WCF is not supported by the Import Web Service tool because it was written using .NET framework 3.0 (or prior), however, I'm using .NET framework 4.0. I would have hoped that NI would have updated this from 2-3 years ago. Does anybody know why the methods are missing? I know I can use a .NET dll, but that will take some more time...

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Hello. The group I'm working for is trying to establish a way for different users to access and experiment with our OPC server. The server itself is a Rockwell Automation RSLinx Classic OEM, and we're trying to figure out how to restrict the access users can have with it. We'd like them to be able to read and write to the server, but not anything else. I'm new to labVIEW, so I was wondering if there might be anything available here to limit access to the OPC server? Thanks.

Enable Training and Consulting, Inc. is a dynamic employer involved in developing custom programming solutions for a variety of clients. Our team of LabVIEW developers carry a combined programming experience of more than 65 years. We are located in Milton, Ontario. Our growth has been exponential since our inception in 2006. Today, we have consulting clients as diverse as: Bosch-Rexroth, FIRST Robotics, the University of Waterloo, Kinectrics, Magna, LEGO Education, National Instruments, SolidWorks, and RWDI. Our diverse company is not only an Associate NI Alliance Member, specializing in large-scale LabVIEW software implementations, but also creates educational resources both inside and outside of the test and measurement industries. We recently partnered with NI to develop the Core 1/2 elearning material. We are currently seeking a LabVIEW Developer to join our team of LEGO-tinkering, educational resource-creating, robot-loving people! Check out our website: http://www.EnableEng.com Send resume to hr@enabletc.com. We look forward to receiving your resume!

Job Summary The Averna experience Averna delivers industry-leading test solutions and services for communications and electronics device makers worldwide, accelerating product development, quality and innovation: Be global@work: Serve international customers and collaborate with colleagues in Canada, the U.S., Mexico, Japan and Hungary. Drive innovation@work: Participate in the development of market-leading high-tech products in the telecom, transportation, electronics and multimedia sectors. Develop your talent@work: Contribute to thrilling projects that will stretch your skills and talent to the maximum. Enjoy success@work: Be part of a fast-growing company with award-winning products and team. Share your passion@work: Meet passionate people, enjoy our modern environment and dynamic atmosphere. The LabVIEW/TestStand Development Engineer challenge in a few words The LabVIEW/TestStand Development Engineer will add new software features and capabilities to Averna’s Jupiter and Mercury broadband test platforms. Your contribution in this role Integrate and test company products. Work with existing software code base to add new features. Develop innovative solutions to engineering test problems. For all engineering products delivered, work with the engineering department to create the maintenance and troubleshooting guides from a user's point of view. Including system documentation, program descriptions, flowcharts and operation procedures and user manuals. Document exceptions and fixes for inclusion into core product. Perform QA on new product software releases. Technical Requirements The ideal candidate in a few words Experience: 4-8 years experience with LabVIEW and TestStand, Certified LabVIEW Developer and/or Certified TestStand Developer; C++ or C# an asset. Skills: Good general computer knowledge (e.g. Windows, TCP/IP networking, FTP) with a strong aptitude for problem solving; Experience as a software engineer for test platforms, test automation or real-time software engineering; Able to read/modify existing software as well as contribute new code to existing projects; Knowledge of RF test and measurement equipment; Knowledge of broadband and telecommunication industries is an asset (DOCSIS, DSL, VoIP, POTS); Able to read engineering design documentation (mechanical, electrical or software). Multilingual: Fluent English; Fluent in Mandarin, Japanese or Korean is an asset. Required Skills Youare the one we are looking for if you are: Self-driven, enjoy working with complex problems, and can work on multiple problems simultaneously. Generally you are action-oriented, creative, have good peer relationships, manage uncertainty and ambiguity, with good self-knowledge abilities. If you would like to join Averna's team of engineers, make sure to send an updated version of your resume to cv@averna.com. One of our recruiters will take the time to review your application. N04182 Averna PAP Depliant EN.pdf

WebPanel, an open-source monitoring and control framework based on Javascript, SVG, and WebSocket, is launched at Evexia. The download includes the code originally posted on the LabVIEW, WebSockets, and SVG thread with some minor script improvements and the addition of some new elements (plus removal of some old, sorry). The included LabVIEW server has been brought up to version 2011. Here is a screenshot: As with the original version, this first released version is intended as a demonstration of using Javascript+WebSocket+SVG for remote monitoring and control. Prefabricated graphical objects are imported into an SVG template using Inkscape and arranged by the user in WYSIWYG fashion. The SVG template contains the necessary elements for loading the script and using the prefab elements. As with the original version, the demo server is written in LabVIEW. I am planning an open-source server probably based on jWebSocket and Java. I am also planning on creating a WebSocket subprotocol for binary data streaming. Obviously, the project is in transition right now. If you are interested, check back often both here and at Evexia. I will try to maintain the habit of posting new release information on this thread. if you are interested in contributing, message me. I have a subversion repository set up for the project that will remain at Evexia for the time being. In the future, it will probably move to a public, open-source hosting site. sm

Hi Guys, I am an entrant in the 2011/2012 Outback UAV Challenge. I am building a custom autopilot using LV and sbRIO have a look and let me know your thoughts. www.RescueRobotics.com.au. Cheers -Adam

EvaluMation, LLC is currently accepting resumes and searching for engineering talent. We are especially interested in candidates with a solid electrical/programming background and a strong work ethic. Experience with National Instruments products is always a plus! Some desirable skill sets include LabVIEW/TestStand Certifications C/C++/Matlab Programming Object Oriented Design Experience Automation/Instrumentation RF Test Experience Interfaces Well With Customers Engineering Degree Security Clearance/Ability to Obtain Clearance This positon is located in sunny Albuquerque,NM and relocation may be available Please email your resumes to me at Matthew.Dubuque@EvaluMation.com Thanks Matthew Dubuque EE/CLA/CTD www.evalumation.com

We have an exciting opportunity for a highly experienced Senior Software Test Engineer (Software) to join our growing team. The Product Innovation group, located in Chicago, IL, Alameda, CA and Duvall, WA, is responsible for the development of new products worldwide. Product Innovation includes three functional groups – Software, Electronic Hardware, Power Hardware and Systems as well as Project Managers and Architects. The Product Innovation team will also continue to advance technology and prove out new project concepts. In this position, you will report to the Software Engineering Director in Alameda. This position is based at S&C’s Chicago location. The work associated with the position includes, but is not limited to, the following: Developing project schedules, task and project completion time estimates, specifications, test plans, and equipment purchases. Supporting Automated Test systems in Chicago for a variety of current and next generation control products. Supporting the development of new Automated Test systems for Company's Automation Products using LabVIEW. Supporting the development of the libraries of automated tests cases, including developing new test cases, maintaining and updating test cases, and archiving test case results. Developing and implementing detailed Automated Test system specifications based on software and hardware requirements developed by programmers and engineers. Development and support of LabVIEW based automated test systems, including the simulation and injection of 3-phase voltage and current waveforms. This includes modifying existing functionality and creating automated test systems for new products and software features. Job Qualifications: BS degree in Electrical Engineering, Power Engineering, or Computer Science. Demonstrated knowledge of the automated testing and validation of mission critical embedded microprocessor code. Demonstrated knowledge of programming LabVIEW based automated software test systems and methodologies. Certified LabVIEW Developer status or equivalent work experience. Strong technical leadership abilities with good interpersonal and communication skills. Five years experience in the design and development of real-time, LabVIEW-based, automated software test systems. Relevant experience within the fields of distribution system relaying and/or circuit protection for electric utility applications is a plus. APPLY: http://www.smartgridcareers.com/home/detail_job/154-senior-software-test-engineer-software.html

We have an exciting opportunity for a highly experienced Senior Software Test Engineer (Software) to join our growing team. The Product Innovation group, located in Chicago, IL, Alameda, CA and Duvall, WA, is responsible for the development of new products worldwide. Product Innovation includes three functional groups – Software, Electronic Hardware, Power Hardware and Systems as well as Project Managers and Architects. The Product Innovation team will also continue to advance technology and prove out new project concepts. In this position, you will report to the Software Engineering Director in Alameda. This position is based at S&C’s Chicago location. The work associated with the position includes, but is not limited to, the following: Developing project schedules, task and project completion time estimates, specifications, test plans, and equipment purchases. Supporting Automated Test systems in Chicago for a variety of current and next generation control products. Supporting the development of new Automated Test systems for Company's Automation Products using LabVIEW. Supporting the development of the libraries of automated tests cases, including developing new test cases, maintaining and updating test cases, and archiving test case results. Developing and implementing detailed Automated Test system specifications based on software and hardware requirements developed by programmers and engineers. Development and support of LabVIEW based automated test systems, including the simulation and injection of 3-phase voltage and current waveforms. This includes modifying existing functionality and creating automated test systems for new products and software features. Job Qualifications BS degree in Electrical Engineering, Power Engineering, or Computer Science. Demonstrated knowledge of the automated testing and validation of mission critical embedded microprocessor code. Demonstrated knowledge of programming LabVIEW based automated software test systems and methodologies. Certified LabVIEW Developer status or equivalent work experience. Strong technical leadership abilities with good interpersonal and communication skills. Five years experience in the design and development of real-time, LabVIEW-based, automated software test systems. Relevant experience within the fields of distribution system relaying and/or circuit protection for electric utility applications is a plus. http://www.smartgrid...r-software.html

Cal-Bay Systems is looking for looking for a test technician. If interested, please send resumes to Careers@calbay.com Job Description Function as the interface between Engineering and the Assembly shop Execute verification and validation test plans on first time & repeat integrated systems Develop LabVIEW software per requirements provided by Engineering team Debug and troubleshoot both hardware (HW) and software (SW) of automated test and measurements custom systems during final implementation phase Execute wiring and high level mechanical assembly tasks Required Education and Background At least 10 years of hands on experience on multi-disciplined Engineering Systems 2 year Electronics degree (AA) or equivalent Experience testing and troubleshooting automated test and measurements hardware to root cause by using system documentation such as schematics and wiring lists and test instrument manuals Expert in National Instruments LabVIEW – Certifications is a plus Expert in National Instruments Hardware platforms Ability to multitask and prioritize in a dynamic environment Strong communication skills Strongly Preferred Ability to understand mechanical SolidWorks models Ability to read electrical schematics and use information to assemble and wire hardware Ability to troubleshoot at system level and identify if HW or SW issue Ability to design and program in National Instruments LabVIEW Ability to generate electrical schematics and PCB layout Ability to generate mechanical SolidWorks models Send resumes to Careers@calbay.com

Hi All, Here in the UK we have just completed our annual NIDays conference where we were lucky enough to get the first public preview of something R&D have been working on. There is an app for iPad and Android tablets to allow you to monitor shared variables and web services on a configurable graphical display. This is currently in internal beta but you can see the preview by going to the National Instruments channel on IET.tv and looking for the future technologies in LabVIEW video.

Please send resumes to jacob(at)teslamotors.com. Job Title and Description: Manufacturing Test Engineer This Manufacturing Test Engineer is a member of the Powertrain Manufacturing Engineering team. He/she will use engineering knowledge and creativity to develop a variety of manufacturing tests and equipment to be used on Tesla’s powertrain production lines. This will require the design, programming, fabrication and documentation of test equipment, along with ongoing daily support once deployed. The ideal candidate takes pride in his/her hands-on and analytical abilities, organization skills and attention to detail. He/She appreciates an environment where superior work is encouraged, noticed and rewarded. Essential Functions and Duties: Integration of Test Equipment Hardware and Software Development of Test Plans and Hardware and Software Requirements Specifications in conjunction with Design Engineering, Manufacturing Engineering, and Production Procurement, installation and configuration of test instrumentation and hardware Design and development of Production Test Equipment hardware with emphasis on: 1. Safety – The equipment must be designed to be safe for use by production personnel with minimal training. In addition, the equipment should protect itself and the product under test.2. Robustness – The equipment will be deployed in a factory environment and must be designed to withstand a high number of cycles under rugged conditions.3. Documentation – Multiple copies of the equipment will be built and accurate and detailed documentation will be required to facilitate replication efforts.4. Serviceability – Equipment must be easily serviced and repaired. Development of software to run tests according to test plans Development of software to assist with the gathering and presentation of factory production data for analysis by engineers and production managers Development of equipment manufacturing processes in conjunction with Manufacturing Process Engineers Investigate test issues and incorporate corrective actions as required in conjunction with Design Engineering and Production teams Skills and Experience: BS or higher degree in Mechanical or Electrical Engineering 5+ years of Manufacturing Test Engineering experience 3+ years of experience with LabVIEW (CLAD, CLD, or CLA a plus) and/or TestStand Experience with RS232, GPIB, and LXI control of instrumentation. Experience with CAN communications a plus. Familiarity with electronic circuits, experience with high voltage environments is preferred but not required Experience designing electrical test hardware, with an emphasis on safety for the operator and the product Solid understanding of production equipment design issues such as user friendliness, serviceability, ruggedness, noninvasive electrical test connections, etc Ability to design, fabricate and document moderately complex wiring harnesses utilizing a solid understanding of connectors, termination, crimping, wire/connector labeling, etc Ability to work well under pressure while managing competing demands and tight deadlines Experience with verbal and pictorial documentation of manufacturing processes Excellent written and communication skills Well organized with meticulous attention to detail Mastery of Word, Excel, PowerPoint Demonstrated proficiency with SolidWorks or Catia is highly desired About Tesla Motors: Tesla Motors is a small, well-funded company in the San Francisco Bay Area. We design and manufacture advanced electric vehicles, battery packs, and drive systems and are working to change the future of the transportation industry. We are building a technically strong, fast-moving team that prides itself on superior execution. Our Mission: Tesla Motors designs and sells high-performance, highly efficient electric sports cars. Our cars combine style, acceleration, and handling with advanced technologies that make them among the quickest and the most energy efficient cars on the road.

UPDATE : THIS SUPPORT APPLICATIO​N ENGINEERING POSITION IS BASED ONLY IN ATLANTA Averna at a glance: Averna delivers industry-leading test solutions and services for communications and electronics device makers worldwide, accelerating product development, quality and innovation. Be global@work: Serve international customers and collaborate with colleagues in Canada, the U.S., Mexico, Japan and Hungary. Drive innovation@work: Participate in the development of market-leading high-tech products in the telecom, transportation, electronics and multimedia sectors. Develop your talent@work: Contribute to thrilling projects that will stretch your skills and talent to the maximum. Enjoy success@work: Be part of a fast-growing company with award-winning products and team. Share your passion@work: Meet passionate people, enjoy our modern environment and dynamic atmosphere. The challenge of the Support Application Engineering position: The Support Application Engineering position is responsible for customer technical support and some development activities. The chosen candidate will: Develop a deep and broad understanding of Averna tools and products; Use the in-house tools to track customer requests; Take ownership of problems and see them through to successful resolution; Be called to travel about 30% to 50 % of the time. Duties and responsibilities: Provide primarily first and second tier remote customer support, troubleshooting and solutions for existing customers; Diagnose, De-Bug and fix less complicated bugs using but not limited to LabVIEW, TestStand, C, C++, and/or VHDL; Work with senior developers to identify and resolve complicated technical software problems, and some hardware problems; Become an Expert User for the Jupiter and Mercury Platform; Involved in developing new features and tools; Document frequent issues into scripted processes; create FAQ; Document required bug fixes, end-user feature improvements, and operations feature improvements; Troubleshoot problems and solve the incidents through a methodical and process based approach; Reproduce errors reported by clients and escalate to R&D by providing a narrowed down list of possible causes; Analyze recurring problems and suggest improvements to Peers in the R&D and Services teams Provide thorough root cause analysis to Customers; Document troubleshooting flowcharts based on real life scenarios; Commit and contribute to a high level customer satisfaction by providing best in class Support and Service; Occasional week night or weekend work is required to support customer from different time zones and with urgent requests (approx. 15% of the time). Qualifications: Bachelor degree in computer science, electrical engineering or computer engineering; 2-5 years experience solving deployment and support issues is an asset; Experience with RF is required; DOCSIS experience is a strong asset; Good general computer knowledge (e.g. Windows, TCP/IP networking, FTP) with a strong aptitude for problem solving; Experience in software engineering for test platforms or real-time software engineering; Able to read engineering design documentation (mechanical, electrical or software); Knowledge of broadband and telecommunication industries is an asset; Practical experience with LabVIEW, TestStand, TCL programming is an asset; Practical experience with MS SQL and MySQL is an asset. Comportments/ Behavior Ability to quickly learn systems and trouble shoot with the customer live and remotely; Pro-activity, autonomy, self motivated individual; Likes to interact directly with customers to achieve customer satisfaction with a "can do" attitude, ability to easily establish good relationships with customers; Diplomacy, open-mindedness, and patience, great listening; Good verbal skills for telephonic work and ability to develop well written documentation; Excellent oral and written English communication skills. Chinese Mandarin skills are an asset. Please send your resume to cv@averna.com and mention the title of the position: Support Application Engineering position We thank you for your interest towards Averna. Please note that only those candidates being considered for the position will be contacted.