drjdpowell Posted September 25, 2017 Report Share Posted September 25, 2017 Does anyone else have problems uploading files to LAVA? I just get an error message. Quote Link to comment
LogMAN Posted September 25, 2017 Report Share Posted September 25, 2017 Files as in "Downloads" or files as in "Attachments"? I have no issues attaching files and images to posts: Empty VI.vi Quote Link to comment
ensegre Posted September 25, 2017 Report Share Posted September 25, 2017 As attachment at times I do. Not sure about the repeatability. Sometimes a timeout (when typing a message for more than x minutes I can neither attach nor submit, have to copy my text, refresh the page, paste, submit); sometimes I can from a computer but not from another. Quote Link to comment
hooovahh Posted September 25, 2017 Report Share Posted September 25, 2017 Yeah this is somewhat known. Some times I have a page up for a while then go to reply, I type in a bunch of text and hit Submit Reply only for nothing to happen, but at least my text I entered is still there. I will copy the text, refresh the page, paste it in, and reply will work due to a page timeout. It is possible your page was just timing out and not allowing for uploads. I'd suggest refreshing the page (copying what you entered first) then paste it, and then try to attach. If you are still having issues I'll contact Michael, since this admin level issue isn't something I can really do anything about. Quote Link to comment
drjdpowell Posted September 25, 2017 Author Report Share Posted September 25, 2017 Files as in "Downloads" or files as in "Attachments"? Both. And I’ve tried multiple browsers. Quote Link to comment
drjdpowell Posted September 25, 2017 Author Report Share Posted September 25, 2017 I'd suggest refreshing the page (copying what you entered first) then paste it, and then try to attach. Used to have to do that. Now even that only works about one time in 5. Quote Link to comment
hooovahh Posted September 25, 2017 Report Share Posted September 25, 2017 Okay what is the error message you get? Quote Link to comment
drjdpowell Posted September 25, 2017 Author Report Share Posted September 25, 2017 I get "There was a problem uploading the file.” Though in trying it just now, to get the exact message, I managed to load one image (but only one, then it failed again). With replying, it just does nothing, except the “Submit Reply” button says “Saving...” for a moment. Quote Link to comment
drjdpowell Posted September 25, 2017 Author Report Share Posted September 25, 2017 Took me 7 goes to post that last reply. Quote Link to comment
drjdpowell Posted September 25, 2017 Author Report Share Posted September 25, 2017 “Messages” on LAVA also does not work (no error; just no message recorded as being sent). Quote Link to comment
hooovahh Posted September 25, 2017 Report Share Posted September 25, 2017 I'm contacting Michael. Is this possibly an IT issue? Proxy issue? Corporate firewall? Just trying to gather information. Quote Link to comment
drjdpowell Posted September 25, 2017 Author Report Share Posted September 25, 2017 Test from different computer. Both are Macs; I've also tried a Windows 7 in a VM. Seems to be the same issues. Quote Link to comment
drjdpowell Posted September 26, 2017 Author Report Share Posted September 26, 2017 (edited) Try from different site. —> uploading images works. So it must be something to do with my home internet connection. Edited September 26, 2017 by drjdpowell Quote Link to comment
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