NXG was terminated, with a few corporate BS sentences, and NI then said they would add all the great stuff to LabVIEW in 2021(+), but nothing of that is in LV2021. I can guess that it is due to a time of turmoil until the resources can be aligned to focus on LabVIEW. But, if NI does not very clearly present the roadmap at the NI Connect event, I will be more concerned. However, I do not agree that no real developments have been made to LV in 10 years. Heck, 10 years ago we didn't even have conditional tunnels. I think the biggest new thing is interfaces, which is a crucial part of the language that has been missing. But then we also have things like channel wires, malleable VIs, and much more. But many other things about LabVIEW feel old, and that's where NXG was supposed to come in... About NI services I don't know since it has been years since I bought hardware or had anything else to do with them.
I cannot see any competitor to the productivity that is possible with LabVIEW compared to any other language. And the visual representation of parallel programming. So I hope NI makes the right decisions for LabVIEW.