When you know the baud and parity etc; issues that result in the instrument not responding at all are almost always the termination character.
Initalise the com port and try a few term chars (CR,LF, CR+LF). ensegre's example turns off the term char. You may just need to add 0D0A to the array.
There are examples shipped with LabVIEW and you can also play around with VISA using the NI MAX software.
Note that if you right click on the string control and select "Hex Display" you can enter the hex values: